Patient Safety, Privacy, & Billing

At Telemynd, the privacy and security of data is a top priority. Please take a moment to familiarize yourself with our policies and practices.

Patient Safety Procedures

Telemynd provides and follows procedures to prioritize patient safety which is of paramount importance in healthcare, and it is especially crucial in telebehavioral health, where patients receive care remotely.

Patients safety is a main priority in the delivery of telehealth behavioral health care. Patients should expect Telemynd will take all measures possible to provide the highest quality of care in a safe and productive manner. This policy outlines procedures to ensure patients such care. receiving care via telebehavioral health are safe and receiving high-quality care.

Online Privacy Statement

Website Privacy Policy – Use of Information gathered by Telemynd website only.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Notice Of Privacy Practices

This notice describes how medical information about you may be used and disclosed, and how you can access this information.

Client Rights Under HIPAA

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

Our Uses And Disclosures

How do we typically use or share your health information? We typically use/share your health information in the following ways.

How else can we use or share your health information? We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see HHS.gov

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.

  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

  • We must follow the duties and privacy practices described in this notice and give you a copy of it.

  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see HHS.gov. To exercise any of these rights, please contact our compliance team at privacy@telemynd.com

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

You Are Protected From Balance Billing For

Date of Last Revision: January 1, 2022
Copyright 2019 Telemynd

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